:root{--bg:#f4f5f7;--panel:#fff;--text:#1d2129;--muted:#6b7280;--border:#e3e5e8;--accent:#128c7e;--accent-soft:#e6f4f2;--out:#dcf8c6;--note:#fff6d6;--error:#b42318}@media (prefers-color-scheme:dark){:root{--bg:#111418;--panel:#1a1e24;--text:#e6e8eb;--muted:#9aa3ae;--border:#2b3138;--accent:#25b8a6;--accent-soft:#16312e;--out:#1f3a2c;--note:#3a3418;--error:#ff8a80}}*{box-sizing:border-box}html,body{height:100%;margin:0}body{background:var(--bg);color:var(--text);font:14px/1.45 system-ui,-apple-system,Segoe UI,sans-serif}h1,h2,h3{margin:0}h1{font-size:1.4rem}h2{font-size:1.1rem}h3{margin-top:.5rem;font-size:1rem}input,select,textarea,button{font:inherit;color:inherit}input,select,textarea{background:var(--panel);border:1px solid var(--border);border-radius:6px;width:100%;padding:6px 8px}input[type=checkbox]{width:auto}button{background:var(--accent);color:#fff;cursor:pointer;border:0;border-radius:6px;padding:7px 14px}button:disabled{opacity:.6;cursor:default}button.link{color:var(--accent);background:0 0;padding:0}:focus-visible{outline:2px solid var(--accent);outline-offset:1px}label{flex-direction:column;gap:4px;display:flex}table{border-collapse:collapse;background:var(--panel);width:100%}th,td{text-align:left;border-bottom:1px solid var(--border);padding:8px}.muted{color:var(--muted)}.small{font-size:12px}.error{color:var(--error)}.pad{padding:16px}.stack{flex-direction:column;gap:12px;display:flex}.ellipsis{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.card{background:var(--panel);border:1px solid var(--border);border-radius:10px;width:100%;max-width:420px;padding:20px}.center{place-items:center;min-height:100vh;padding:16px;display:grid}.page{max-width:900px;margin:0 auto;padding:20px}.banner{background:var(--panel);border-bottom:1px solid var(--border);cursor:pointer;margin:0;padding:8px 16px}.app{flex-direction:column;height:100vh;display:flex}.topbar{background:var(--panel);border-bottom:1px solid var(--border);flex-wrap:wrap;align-items:center;gap:16px;padding:10px 16px;display:flex}.topbar nav{flex:1;gap:12px;display:flex}.topbar a{color:var(--accent);text-decoration:none}.inbox{flex:1;grid-template-columns:320px 1fr 260px;min-height:0;display:grid}.list,.details{background:var(--panel);border-right:1px solid var(--border);overflow-y:auto}.details{border-right:0;border-left:1px solid var(--border);padding:16px}.list select{border-width:0 0 1px;border-radius:0;margin:0 0 8px}.tabs{border-bottom:1px solid var(--border);display:flex}.tabs button{color:var(--muted);background:0 0;border-bottom:2px solid #0000;border-radius:0;flex:1}.tabs button.active{color:var(--accent);border-bottom-color:var(--accent)}.row{text-align:left;width:100%;color:inherit;border-bottom:1px solid var(--border);background:0 0;border-radius:0;flex-direction:column;gap:2px;padding:10px 12px;display:flex}.row.selected{background:var(--accent-soft)}.row-top{justify-content:space-between;gap:8px;display:flex}.badge{background:var(--border);white-space:nowrap;border-radius:10px;padding:1px 8px;font-size:11px}.badge.New{color:#a1271b;background:#fde2e1}.badge.InProgress{color:#7a5a00;background:#fff1c2}.badge.Solved{color:#17663a;background:#d9f2e4}.chat{flex-direction:column;min-height:0;display:flex}.chat.empty{justify-content:center;align-items:center}.messages{flex-direction:column;flex:1;gap:8px;padding:16px;display:flex;overflow-y:auto}.bubble{background:var(--panel);border:1px solid var(--border);border-radius:8px;max-width:70%;padding:8px 10px}.bubble.Outbound{background:var(--out);align-self:flex-end}.bubble.Internal{background:var(--note);border-style:dashed;align-self:center}.bubble .text{white-space:pre-wrap;word-break:break-word}.bubble .media{border-radius:6px;max-width:100%;max-height:320px;display:block}.composer{border-top:1px solid var(--border);background:var(--panel);flex-direction:column;gap:8px;padding:10px;display:flex}.composer.note{background:var(--note)}.composer-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.composer-actions label{flex-direction:row;align-items:center}.composer-actions input[type=file]{flex:1;width:auto}@media (max-width:900px){.inbox{grid-template-columns:1fr;grid-auto-rows:minmax(200px,auto);overflow-y:auto}.list{max-height:40vh}}